Return Policy

CANCELLATIONS

Should you wish to cancel your order, you must email us immediately. You will get full refund. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.

RETURNS

All products sold by lovecasing.com are covered by 14 days manufacturer's warranty. In the unlikely event of manufacturing faults, we would replace the products at no cost to the customer. 

To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.

Goods must be returned within 21 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding delivery and 20% re-stocking/processing fee. All shipping costs associated with the return of goods are the responsibility of the consumer.

EXCHANGES

 

Please be informed that we will allow replacement if the product is incorrect or damage.

We don't replace/exchange the product so please make sure that you place a correct order. 

 

International Returns & Warranty

Please note that we are not able to refund or return shipping on international orders.